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Banff, AB T0L, Canada Req #73
Wednesday, May 1, 2019

Our hotels in Banff include the Moose Hotel & Suites, Fox Hotel & Suites, Banff Ptarmigan Inn, Banff Caribou Lodge, Banff Rocky Mountain Resort, Inns of Banff, Tunnel Mountain Resort, Hidden Ridge Resort, and Bumpers Inn. The Rocky Mountain Ski Lodge and Best Western Pocaterra Inn are located in Canmore.

Your application will be considered for available jobs at all of our Banff locations.

Helping to ensure our guests arrival and departure run smoothly our Bellperson transports and delivers guests luggage to and from their rooms when required. In order to help guests enjoy the most of their time in the Rockies, our Bellperson share their knowledge on the local area and may help to assist or provide guests advise on booking activities and/or excursions!

Duties and Responsibilities

  • Assist with the loading and unloading of luggage and provide delivery to guest rooms;

  • Share general information on points of interest in the area and services in the community;

  • Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary;

  • Assist guests with special needs;

  • Attend to group arrivals and departures: ensure all luggage is tagged accurately, delivered in a timely manner to guest rooms and picked up for groups departure;

  • Receive and deliver items for hotel guests;

  • Additional duties may be assigned to help meet guest needs.

Skills and Experience

  • Self-motivator with outgoing personality, strong interpersonal communication and commitment to providing a high level of guest service.

  • Excellent written and verbal communication skills

  • Ability to work a flexible schedule including weekends and holidays.

  • Prior experience in a customer focused role is an asset

  • Ability to work in a multi-tasking, fast paced environment

  • A positive team player attitude and a strong willingness to learn

We're really glad that you are interested in this job and we look forward to reviewing your application. We appreciate all of the applications that we receive, and we will contact qualified candidates as soon as possible.

Located in the heart of the Canadian Rockies, Banff Lodging Company is employee-owned and operates eleven hotels, eight restaurants, two spas, a sports store, and a cinema. We’re an eclectic group of over 850 employees from all corners of the world, with a shared commitment to providing exceptional hospitality to visitors to Banff National Park and Canmore.

You can learn more about our great Employee Benefits & Perks and what it means to work with an Employee-Owned company here.

Other details

  • Pay Type Hourly
  • Banff, AB T0L, Canada