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  • Vancouver, WA, US
    Req #97
    Friday, August 16, 2019
    About the Opportunity: The Customer Service Representative (CSR) is responsible for providing best in class customer experience by acting as the liaison between customers and the company. The CSR proactively supports the business by processing and dispensing information in response to inquiries, concerns, and requests over the phone, electronically or face to face. Responsibilities: •Acts as single point of contact for assigned accounts through multiple communication channel ... More
  • Cambridge, ON, CA
    Req #99
    Wednesday, August 14, 2019
    We are looking for an EDI Programmer Analyst to join our IT team at our head office in Cambridge. The role of the EDI Programmer Analyst is to develop, coordinate, implement, and communicate the organization’s strategies and initiatives for Electronic Data Interchange (EDI) systems. This individual is responsible for ensuring that EDI-related production and procedures are maintained and properly executed, including development, change requests, and enterprise integration projects. A demonstrate ... More
  • Cambridge, ON, CA
    Req #93
    Tuesday, August 13, 2019
    The Consumer Customer Services Representative is responsible for responding to telephone, email and live chat inquiries from consumers in an accurate and timely fashion. After troubleshooting the issue with the client, the Consumer Customer Services team are responsible for entering the data from the calls/emails into the Call Management system with accuracy. This role requires very strong verbal and written communication skills and an aptitude for technical problem solving. This role is a key c ... More
  • Cambridge, ON, CA
    Req #96
    Monday, August 12, 2019
    The Manager of Supply Planning is accountable for providing leadership, coaching and general management of both the Demand & Supply Planning teams and is the primary business owner of the Sales & Operations Planning process. As a supply chain professional, they will also be required to contribute to and be responsible for executing strategic plans that support our goals relating to forecast accuracy, customer fill rates, and inventory management. This position reports to the Director of Supply C ... More
  • Cambridge, ON, CA
    Req #95
    Monday, August 12, 2019
    ABOUT THE OPPORTUNITY   Reporting to the Vice President Operations, the Director of Supply Chain, will manage and lead wide-ranging aspects of the product supply chain such as procurement, delivery and warehousing of materials, inventory control and distribution of finished goods.  Your team also manages the demand planning process, provides a statistical baseline forecast to inform regular discussions with sales colleagues, analyzes inventory levels and troubleshoot issues that can affect sup ... More
  • Vancouver, WA, US
    Req #94
    Tuesday, August 6, 2019
    As an engineer focused on quality, this role will be responsible for quality, compliance, and ECN facilitation.Duties and Responsibilities:§Maintain quality reports; analyze for trends and solve as necessary.§Solve quality issues; Establish processes to improve quality.§Track variation within critical processes and work to reduce as necessary.§ Maintain supplier quality including performing audits. Manage vendor quality including certificate of analysis and/or SPC data where applicable.Work with ... More
  • Vancouver, WA, US
    Req #92
    Tuesday, July 30, 2019
    SUMMARY Assists in the repair and maintaining of machinery, equipment, physical structures, plumbing and electrical systems of the facility: according to supervisory instructions.Fabricates parts and components for projects and repairs as needed. Ensures the operation of plant is consistent during the second shift. Second shift hours are Monday -Thursday 4:30 pm - 3:00 am. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Other duties may be assigned as needed. Form and fabricate pa ... More
  • Cambridge, ON, CA
    Req #89
    Monday, July 29, 2019
    Reporting to and under the general direction of the Director of Engineering, the Product Engineer – Flame Products is responsible for the development and maintenance of competitive and innovative products to meetcustomer requirements, and delivery expectations. The incumbent is responsible for delivering varied engineering assignments requiring general familiarity with a broad field of engineering. The incumbent will also participate inindependent studies, analysis, interpretations and conclusio ... More
  • Vancouver, WA, US
    Req #84
    Monday, July 29, 2019
    SUMMARY Responsible for assisting Production Associates in efficiently building to meet demands by optimizing build sequence, providing parts and maintaining high 6S standards.  Works with Production Supervisor and other Material Handlers to get production demand met though all departments.   DUTIES AND RESPONSIBILITIES Essential: Organize the build sequence to efficiently meet the plan.  This includes reviewing jobs in Shop Floor and assigning them to the co ... More
  • Cambridge, ON, CA
    Req #91
    Thursday, July 25, 2019
    THE ROLE Reporting to the VP of Human Resources, People & Culture of Glen Dimplex, Americas, the Human Resources Business Partner will provide expertise in a wide range of HR programs in order to support our client’s strategic plan and revenue growth. This includes talent management, training and development, recruiting and on-boarding, employee relations, compensation and benefits, performance management, organizational development and effectiveness, workforce planning and ... More
  • Cambridge, ON, CA
    Req #90
    Thursday, July 25, 2019
    Exciting journey into the future putting the customer at the centre of our business!Director, Customer Experience is charged to lead the transformation and sustainability of the Glen Dimplex Customer Experience to foster customer loyalty through high quality interactions at each touchpoint. The incumbent will own the customer lifecycle specifically the framework and development of the end-to-end Customer Experience journey starting with the contact centre. They will be required to work closely w ... More
  • Vancouver, WA, US
    Req #77
    Thursday, July 18, 2019
    The Human Resources Coordinator will be responsible for supporting the functions of the onsite Human Resources department. They will work closely with both the HR team and onsite management teams to ensure successful and efficient day-to-day operations. The HR Coordinator will provide support to employees and act as a point of contact with vendors, such as benefits, staffing agencies, pre-employment screening, etc. Additionally, this position will support EHS (Environmental, Health and Safety) ... More
  • Cambridge, ON, CA
    Req #83
    Wednesday, July 10, 2019
    Position SummaryReporting to and under the general direction of the Vice President, Engineering & Innovation, the R&D Engineer is responsible for the development of innovative new products, redesign existing products, and perform research and testing on product concepts.Responsibilities:Assist in the design and development of cutting-edge Heat products through designing, prototyping, testing and modelingDevelop validation plans and conduct validation testing via CFD and CAD Modelling and Lab Exp ... More
  • Cambridge, ON, CA
    Req #79
    Thursday, July 4, 2019
    Reporting to the Fires Product Manager and working closely with Marketing, Sales, Engineering and Product Development teams, the Category Associate will support the advancement of our new product development initiatives. We are seeking a driven, passionate, well-organized, collaborative individual to provide insight into the execution of our product plan, which will achieve our marketing objective of becoming the brand of choice for Residential and Commercial home comfort in the Americas. T ... More
  • Cambridge, ON, CA
    Req #82
    Wednesday, July 3, 2019
    We are looking for an energetic and resourceful Supply Planner to join our team. Reporting to the Supply Chain Manager, the Supply Planner holds a key role within the Supply Chain Team, responsible for ensuring we have supply of products to meet our customer demands, while within budget constraints. The ideal candidate will have a background in Supply / Material Planning, Master Scheduling or Production Planning and be an enthusiastic team player.   This role will work closely ... More
  • Cambridge, ON, CA
    Req #67
    Friday, June 21, 2019
    Responsibilities: Manage General Warehouse Operations: Receiving: ensure timely receipt of inbound materials; accurately store materials received Picking and Staging: ensure daily processing of all orders and verify accuracy of orders for errors and incompleteness Packaging & Shipment: ensure packing of orders, processing and applying shipping labels, and loading packages onto a common carrier Returns and Damages: receive returned merchandise and ... More