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Human Resources Business Partner

Cambridge, ON, Canada Req #91
Thursday, July 25, 2019

About Us


The Glen Dimplex Americas organization operates in North, Central and South America. Focused on enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. The organization’s portfolio of leading brands are strategically positioned to meet the market challenges of tomorrow by enhancing the moments that matter in life and in the environment.

The Dimplex brand focuses on innovation, inspired design and energy efficiency while the Cadet brand invites warmth and dependability at a value appreciated by its customers. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters, to fireplaces and controls. Dimplex also delivers on inspired design in the category of home furnishings with a complete line of mantels and media consoles.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.


Reporting to the
VP of Human Resources, People & Culture of Glen Dimplex, Americas, the Human Resources Business Partner will provide expertise in a wide range of HR programs in order to support our client’s strategic plan and revenue growth. This includes talent management, training and development, recruiting and on-boarding, employee relations, compensation and benefits, performance management, organizational development and effectiveness, workforce planning and other company-wide people functions. This role requires someone with experience working within an evolving workforce with an aptitude for change management. The successful candidate will lead the HR function in the Cambridge distribution facility and may remotely support the manufacturing facility in Washington if required.


Additionally, the Human Resources Business Partner will support and help create a best-in-class work environment and culture within a high growth organization. This role is an exceptional opportunity for a hands-on, action-oriented individual with a true passion for people to drive the execution of our client’s human resources agenda in support of the business.



Contribute to and support the alignment of the culture, vision, values and goals of the organization to human capital strategies and tactics in the workplace
Coordinate the overall development and dissemination of HR policies
Ensure that the HR operating budget stays within the established plan
Responsible for ancillary company services and programs such as: medical, tuition refund, and service awards
Create processes, tools, initiatives, performance management and training to support talent management across the business
Assist in the development and execution of a human resources plan to ensure alignment of HR activities with revenue and growth plans

Employee Relations

Design an employee relations strategy, ensuring those policies and procedures support the goals of Glen Dimplex, Americas and provide training to all team members on those policies
Ensure team members have a safe working environment, free from discrimination and harassment
Investigate and resolve team member issues, and establish effective mechanisms to receive and act on feedback
Drive the execution of performance management initiatives for the company that include: completing employee reviews, helping define employee career plans, and review the various job grades and role descriptions as they vary throughout the organization

Training and Development

Responsible for the development and implementation of an effective employee training program
Ensure succession plans are in place to identify best-qualified successors and address development needs of the identified team members
Drive career development strategies and programs, including customized learning initiatives for recognized high-potential team members, based on employee development, training and future business needs

Compensation and Benefits

Oversee the design and administration of the company’s employee benefits program for active and retired employees, including compliance with government requirements and reporting
Provide guidance and direction for compensation and benefits programs
Develop strategic compensation plans and job grades to ensure alignment across the company, as well as performance management systems
Ensure compensations and benefits are delivered within legal and regulatory frameworks
Maintain the company’s salary pay structure to assure that it is competitive with other employers who compete with Glen Dimplex, Americas for employees, and is perceived to be equitable by company employees

Talent Acquisition and Retention

Develop solutions to meet workforce demands and labor force trends
Oversee the recruitment and on-boarding of new talent
Ensure that all salaried staffing needs within the company are satisfied from executive positions and down
Drive corporate branding initiatives related to recruiting and retaining talented team members
Provide overall direction, coordination, and guidance of the company’s Performance Evaluation Program and Management Progression and Succession Planning
Promote Glen Dimplex, Americas as an employer of choice to highly qualified talent
Develop retention strategies where required



7-10 years of progressive leadership experience in a similar role as human resources generalist
A history of success as a true HR business partner to both internal clients and to the organization as a whole
Experience with change-management and the ability to lead the company through a transition period
A track record of being a hands-on HR leader, who is great at tactical execution but who also has the capacity to develop strategy
Strong understanding of provincial laws and regulations governing the management of human resources, including health and safety laws
A history of dealing with confidential issues in a sensitive, efficient and professional manner
A track record of success in identifying facts and investigating issues objectively – you can filter out the noise and come to a decision based on evidence
Exceptional communication skills – with the ability to read and analyze complex information, and make effective and persuasive presentations on these complex topics capacity to communicate with all levels of team members, to influence outcomes and to establish credibility
A demonstrated record of sound judgment, ethics, integrity, conflict resolution and diplomacy – and a history of success in “getting stuff done”
Solid consulting and analytical skills focused on results and skilled at building strong professional relationships at all organizational levels
A bachelor's degree or college diploma
Certified Human Resource Professional (CHRP) designation preferred
Excellent knowledge of Microsoft Office tools

Exceptional judgement  
Confident, with a high degree of perseverance  
Action-oriented and results-driven, e.g. “gets stuff done”  
Strong business acumen   
Collaborative and a team-player who is also independent and resourceful  
Open and approachable – can create and foster strong relationships in a professional and confidential manner  
Adept at mediation and managing conflict

How to Apply

Glen Dimplex Americas offers a competitive compensation and benefits package, and we are continually striving to attract and retain the best talent available, building ongoing success for both our organization and our employees!

Our team members include people like you: enthusiastic, innovative, motivated and creative. If you are interested in joining our team or learning more about this opportunity, please apply now.

Glen Dimplex Americas is committed to fair and accessible employment practices.

We thank all applicants for their interest in Glen Dimpex Americas, however, only those selected for an interview will be contacted.

Other details

  • Pay Type Salary
  • Cambridge, ON, Canada