Seasonal Outlet Associate
The Glen Dimplex Americas organization operates in North,
Central and South America. Focused on
enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort
creation. The organization’s portfolio
of leading brands are strategically positioned to meet the market challenges of
tomorrow by enhancing the moments that matter in life and in the environment.
The Dimplex brand focuses on innovation, inspired design and
energy efficiency while the Cadet brand invites warmth and dependability at a
value appreciated by its customers. Together these brands provide complete product offerings in the
residential and commercial comfort categories, ranging from electric heaters, to
fireplaces and controls. Dimplex also
delivers on inspired design in the category of home furnishings with a complete
line of mantels and media consoles.
Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.
The Outlet Store Associate will be responsible for the day to day running of our Outlet Store. Responsibilities include providing exceptional customer service and shopping experiences for our customers and being a strong brand ambassador through knowledge and understanding of our products. This role will report to and work in partnership with our Service Logistics Manager to help meet and exceed all company set sales and operational goals. This role is a Part-Time Contract position.
Hours for this role will be Saturdays from 9am through 3pm and overtime when needed. We would require the successful candidate to either come in on a day that the store is closed in order to restock and organize. This role will involve frequent heavy lifting of up to 50+ lbs, and the ability to run a store with minimal supervision.
Communicate field and/or market data to the appropriate department leaders when required
Maintain replenishment of product on the sales floor to organizational standards
Assist customers with loading of purchased goods
Respond to customer inquiries in a professional, accurate and timely fashion
Attend product training sessions provided to learn about the products and accurately troubleshoot
Able to prioritize and work accurately under pressure of deadlines with frequent interruptions
Provide regular status updates to internal stakeholders
Complete work in a timely and consistent manner
Be regularly present and punctual
Be committed to doing the best job possible
Listen and respond effectively to all internal and external customer inquiries
Follow up to evaluate customer satisfaction
Commit to exceeding customer expectations
A minimum of two (2) years of retail experience
Strong interpersonal and communication skills
Ability to work with all levels of the organization
Ability to lift up to 50+ lbs
Ability to prioritize workload and achieve results
Strong attention to detail and organizational skills
Proficiency in MS Office applications and Outlook (e-mail, calendar)
Interest in growing your career into a Store Manager role
How to Apply
Glen Dimplex Americas offers a competitive compensation and benefits package, and we are continually striving to attract and retain the best talent available, building ongoing success for both our organization and our employees!
Our team members include people like you: enthusiastic, innovative, motivated and creative. If you are interested in joining our team or learning more about this opportunity, please apply now.
Glen Dimplex Americas is committed to fair and accessible employment practices.
We thank all applicants for their interest in Glen Dimpex Americas, however, only those selected for an interview will be contacted.
- Pay Type Hourly
- Cambridge, ON, Canada