Apply Now

Seasonal Outlet Associate

Cambridge, ON, Canada Req #103
Monday, September 9, 2019

About Us


The Glen Dimplex Americas organization operates in North, Central and South America. Focused on enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. The organization’s portfolio of leading brands are strategically positioned to meet the market challenges of tomorrow by enhancing the moments that matter in life and in the environment.

The Dimplex brand focuses on innovation, inspired design and energy efficiency while the Cadet brand invites warmth and dependability at a value appreciated by its customers. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters, to fireplaces and controls. Dimplex also delivers on inspired design in the category of home furnishings with a complete line of mantels and media consoles.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

The Outlet Store Associate will be responsible for the day to day running of our Outlet Store. Responsibilities include providing exceptional customer service and shopping experiences for our customers and being a strong brand ambassador through knowledge and understanding of our products. This role will report to and work in partnership with our Service Logistics Manager to help meet and exceed all company set sales and operational goals. This role is a Part-Time Contract position.

Hours for this role will be Saturdays from 9am through 3pm and overtime when needed. We would require the successful candidate to either come in on a day that the store is closed in order to restock and organize. This role will involve frequent heavy lifting of up to 50+ lbs, and the ability to run a store with minimal supervision.


  • Communicate field and/or market data to the appropriate department leaders when required

  • Maintain replenishment of product on the sales floor to organizational standards

  • Assist customers with loading of purchased goods

  • Respond to customer inquiries in a professional, accurate and timely fashion

  • Attend product training sessions provided to learn about the products and accurately troubleshoot

  • Able to prioritize and work accurately under pressure of deadlines with frequent interruptions

  • Provide regular status updates to internal stakeholders

  • Complete work in a timely and consistent manner

  • Be regularly present and punctual

  • Be committed to doing the best job possible

  • Listen and respond effectively to all internal and external customer inquiries

  • Follow up to evaluate customer satisfaction

  • Commit to exceeding customer expectations


  • A minimum of two (2) years of retail experience

  • Strong interpersonal and communication skills

  • Ability to work with all levels of the organization

  • Ability to lift up to 50+ lbs

  • Ability to prioritize workload and achieve results

  • Strong attention to detail and organizational skills

  • Proficiency in MS Office applications and Outlook (e-mail, calendar)

  • Interest in growing your career into a Store Manager role

How to Apply

Glen Dimplex Americas offers a competitive compensation and benefits package, and we are continually striving to attract and retain the best talent available, building ongoing success for both our organization and our employees!

Our team members include people like you: enthusiastic, innovative, motivated and creative. If you are interested in joining our team or learning more about this opportunity, please apply now.

Glen Dimplex Americas is committed to fair and accessible employment practices.

We thank all applicants for their interest in Glen Dimpex Americas, however, only those selected for an interview will be contacted.

Other details

  • Pay Type Hourly
  • Cambridge, ON, Canada