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Marine Operations - Deckhand

5920 River Rd, Niagara Falls, ON L2G 3K9, Canada Req #9
Tuesday, March 5, 2019
Hornblower Niagara Cruises is Canada’s ONLY boat ride to the mighty Niagara Falls.

At Hornblower Niagara Cruises, we have a team of amazing people who work together to create memorable and lasting experiences for our guests who visit us from all over the world.  Our commitment to quality, safety and the environment is reflective in everything that we do!  If you are an enthusiastic team player who thrives in a work environment where communication, creativity and cooperation are encouraged, we may just have the opportunity for you!
Position Overview:

The Deckhand will work under the direction of the Captain and Mate.  Deckhands will work in a manner that ensures the safety and security of the crew and passengers, enjoyment of the passengers, and respect for the environment. This position takes pride in their appearance and has superb guest service & communication skills.  A flexible schedule is a must. Schedule includes evenings, weekends and holidays. 

Essential Duties and Responsibilities:

  • prepares vessel(s) for daily operation
  • accountable for mooring lines during vessel maneuvers and alongside the dock
  • watches for safety and security of passengers and crew
  • performs safety functions as on the muster list and otherwise assigned. This includes both during drills and in real emergencies
  • familiar with anchoring, emergency gear, deck gear, and vessel emergency plans
  • maintains clean passenger spaces including restrooms, trash, common areas, wheelhouse and gangways throughout the day, at the beginning and the end of shifts
  • answers questions in regards to Niagara Falls and Niagara Attraction
  • participates in the daily Training Talks, drills and exercises focused on Environment, Health, Safety and Security, Quality and Environment
  • assists with medical and security issues
  • works both on the land (dock) and vessel
  • assists with gangway(s) during passenger loading and unloading
  • assists in disembarking and boarding of guests
  • assists with preparation of vessels and docks
  • role models safe working practices, good customer service and professional behavior
  • reports safety concerns and deficiencies regarding the vessel, stages or any other on-site equipment to their Mate or Captain
  • assists in vessel maintenance
  • supports Facilities, F&B, Guest Experience, and all other departments as required
  • completes all other duties as assigned


  • O.S.S.D. or equivalent as recognized by the Ministry of Education
  • MED A2LL - Small Seasonal Passenger Vessel Safety (training provided)
  • one (1) year of shipboard experience preferred
  • customer service experience an asset
  • knowledge of a foreign languages is helpful
  • Fall Arrest Training an asset
  • Confined Space Training an asset
  • First Aid and CPR an asset
  • Pleasure Craft Operator Card an asset
  • SVOP an asset
Hornblower Niagara Cruises is an equal opportunity employer and we will accommodate your needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code.  Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.  Should any applicant require accommodation through the application or interview processes, please contact Human Resources at 905-394-3108 for assistance.  

We welcome all applicants, however only those selected for an interview will be contacted. 

Other details

  • Pay Type Hourly
  • Employment Indicator Seasonal
  • Travel Required No
  • Required Education High School
  • 5920 River Rd, Niagara Falls, ON L2G 3K9, Canada