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Facilities & Safety Services - General Maintenance Cleaner

5920 River Rd, Niagara Falls, ON L2G 3K9, Canada Req #13
Thursday, March 14, 2019
Hornblower Niagara Cruises is Canada’s ONLY boat ride to the mighty Niagara Falls.

At Hornblower Niagara Cruises, we have a team of amazing people who work together to create memorable and lasting experiences for our guests who visit us from all over the world.  Our commitment to quality, safety and the environment is reflective in everything that we do!  If you are an enthusiastic team player who thrives in a work environment where communication, creativity and cooperation are encouraged, we may just have the opportunity for you!
Position Overview:

The General Maintenance Cleaner is responsible for ensuring that the upper & lower landing facilities, docks and floats are attractive and in working order. This role will provide preventative, corrective, emergency, cosmetic and routine maintenance as well as provide a number of technical maintenance services for the upper and lower landings. This position will include such duties as painting, cleaning, repairing, renovating, and remodeling. This position reports to the Facilities Supervisor. Essential job functions and duties include but are not limited to the following:

 Essential Duties and Responsibilities:

General Maintenance Duties:
  • performs various duties such as painting, fixing, repairing and troubleshooting minor problems 
  • basic carpentry & masonry work
  • completes work using logs, inspection forms, and maintenance databases in preparation for ISO audits (as required)
  • works closely with the manager to complete duties and work assignments
  • advises management of corrective actions or preventative actions when necessary
  • assists with the start-up and close-out of projects
  • possesses ability to maintain a high customer service level
  • responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete
  • maintains inventory of supplies, tools and equipment and makes purchasing recommendations
  • as directed, performs inspections of systems. Informs staff of any unusual activity or maintenance issues in a timely manner
  • maintains all equipment to manufacturer's specifications
  • ensures compliance with health and safety procedures
  • works closely with manager, supervisor and lead
  • knows and understands internal policy and external regulatory requirements that relate to the position and department

Cleaning Duties:

  • performs cleaning and preparation tasks 
  • applies high energy, self-motivation and initiative to learn and be trained on various types of equipment
  • completes required documentation
  • completes daily job duties, they will be varied and dynamic
  • tracks workload via daily schedules and assignments
  • works in compliance with safety policies and procedures as well as identifies risks and hazards prior to job completion
  • practices good housekeeping
  • performs other duties assigned by the Manager or Supervisor


  • O.S.S.D. or equivalent as recognized by the Ministry of Education
  • minimum of 2 years' experience in facilities and maintenance role preferably in a hospitality environment
  • general knowledge of electrical, plumbing and HVAC systems
  • WHMIS training required
  • working knowledge of Lock Out Tag Out Systems
  • strong problem solving & project management skills
  • experience with ISO compliance & standards considered an asset
Hornblower Niagara Cruises is an equal opportunity employer and we will accommodate your needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code.  Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested.  Should any applicant require accommodation through the application or interview processes, please contact Human Resources at 905-394-3108 for assistance.  

We welcome all applicants, however only those selected for an interview will be contacted. 

Other details

  • Pay Type Hourly
  • Employment Indicator Seasonal
  • Travel Required No
  • Required Education High School
  • 5920 River Rd, Niagara Falls, ON L2G 3K9, Canada