PCAS24-025 - Privacy & Disclosure Associate (11 Month Contract)

At Peel CAS, our mission is to protect children and strengthen families & communities through partnership. We are currently seeking the following professional to join our team:

Job Title: Privacy & Disclosure Associate (11 Month Contract)
Department: Information Management and Disclosure
Location: Peel CAS, 25 Capston Dr. Mississauga, Ontario
Application Deadline: May 6, 2024
Hourly Grade: 12 Union ($31.52- $39.00)

Please note: contract duration may be subject to change; however, the contract end date is March 31, 2025.

SUMMARY OF DUTIES & RESPONSIBILITIES

The Privacy and Disclosure Associate works closely with the Manager, Information Management and Disclosure, in reviewing records and information for exemptions and formulating access decisions under Child, Youth and Family Services Act.  The position prepares access and disclosure requests including but not limited to records check, requests from clients, former clients, legal representatives, court ordered file disclosures, requests from office of the children's lawyers, treatment / support providers, etc.

PRINCIPLE RESPONSIBILITIES

• Processes all access and disclosure requests as directed by the Privacy and Disclosure Team Leader, including but not limited to clarifying requested information, conducting searches, identifying and obtaining records responsive to the requests, processing correspondence, completing reports, summaries and forms, gathering statistics, printing, redacting and copying file information and all other related works pertaining to disclosure, in a time sensitive manner.
• Prepares information for disclosure following prescribed policies, guidelines, procedures, legal requirements, legislation and timelines. Uses judgement in balancing the right of access with the protection of personal and other confidential information in accordance with the Act, and Regulations and Orders of the Information & Privacy Commissioner, while ensuring that specific provisions of the Acts such as notification requirements are met. Works in collaboration with the Privacy and Disclosure Team Leader to prepare disclosure summary letters.
• Participates in the development, implementation and ongoing compliance monitoring of information management policies and procedures to ensure all disclosure and privacy concerns, requirements and responsibilities are addressed.
• Works in collaboration with the Privacy and Disclosure Team Leader to provide information sessions to staff regarding disclosure policies and procedures. Acts as a support to staff regarding disclosure related policies and processes in consultation with the legal counsel.

JOB SPECIFICATIONS/COMPETENCIES 

• Working knowledge and experience in relevant legislation such as Child, Youth and Family Services Act (CYFSA, specifically Part X), Personal Health Information Protection Act (PHIPA), and the Personal Information Protection and Electronic Documents Act (PIPEDA) and Orders of Information and Privacy Commissioner, especially orders pertaining to the CAS
• Demonstrated analytical and problem-solving skills, and attention to detail. Sound judgement and ability to handle matters of a confidential and / or sensitive nature.
• Excellent writing skills including accuracy, punctuation, spelling, grammar and the ability to determine what is requested and concisely summarize information
• Excellent computer skills with Microsoft applications (Word, Excel, Outlook, PowerPoint and SharePoint) and Adobe Acrobat. Ability to learn and use new software. Ability to understand and use the Child Protection Information Network system and the Society's records system and the ability to use microfilm for reading and document copying
• Work independently with limited supervision, handle a heavy workload and the ability to meet strict deadlines.
• Excellent organizational and time management skills and ability to multitask
• Good verbal communication skills and ability to relate to internal staff, external stakeholders and clients
• Bilingual in French and English is an asset

QUALIFICATIONS

• Successful completion of a College Certificate / Diploma in Records Management, Library Science, Information Management or Business Administration or approved equivalent combination of education and experience
• 2 to 3 years of related experience in disclosure or privacy protection
   

HOURS OF WORK

• 9am-5pm, Monday to Friday
• Working hours may vary and applicants must be flexible to work outside of standard office hours.

WHAT WE OFFER:

•  Competitive salary and a generous compensation and benefits package 
• Semi-private hospitalization and prescription drugs coverage 
•  Flexible options for hybrid remote work
•  Employee Assistance Plan
•  Interactive Employee Wellness Programs
•  Extensive Training & Development opportunities
•  Introductory Webinars (WHMIS, AODA, Health and Safety)
•  Generous Pension Plan through OMERS (part-time and full-time employees are entitled to enroll)
•  Onsite Gym
•  Staff Lounge

WHO WE ARE:

Child welfare is a rewarding career option that enables caring individuals to support the community and make a positive difference in the lives of children, youth, and families. As the third largest CAS in the province, we are proud of our ongoing innovation and leadership throughout the sector. Seeing well over 10,000 families a year, Peel CAS has the lowest number of children and youth in care per capita across Canada. 99% of the work we do is with children, youth, and families in their own homes. We are also home to the Child Welfare Immigration Centre of Excellence (CWICE) which is the centralized service inntario that supports child welfare organizations on cases involving unresolved immigration, settlement, or border-related issues. In addition, Peel CAS offers extensive programming dedicated to youth success through our Trailblazers Youth Centre, developed and led by youth to access exceptional services and supports to thrive, belong, build life-long connections and position themselves as leaders.

As an equal opportunity employer, we value Diversity, Equity, and Inclusion (DEI). We are grateful that our workplace diversity is representative of the communities that we serve and are committed to creating an inclusive environment where all employees feel like they belong. Should you require accommodation during the recruitment and selection process please contact us at peopleandculture@peelcas.org.

Peel Children's Aid Society is committed to diversity in the workplace and is an Equal Opportunity Employer. Should you require accommodation during the recruitment and selection process, please inform People & Culture so that we can ensure your equal participation in this process. We are aware of a scam claiming to offer employment on behalf of Peel CAS. Please note that we only contact individuals who have applied for positions posted on our website, and always conduct interviews with selected candidates. We do not contact prospective candidates via text message. Learn more about employment scams.