Front Desk - Park Royal

The Front Desk is the first impression members and guests have of the Steve Nash Fitness World & Sports Club brand. As such, the Front Desk must represent our mission and core values and be ready to greet every member and guest with energy and a smile.
 

Responsibilities

• Welcome members and guests with a smile.
• Answer phones in a courteous, helpful and professional manner.
• Ensure all members check-in as they arrive.
• Follow-up with members who have a balance owing on their account.
• Communicate club promotions to members and guests.
• Assist members and guests with concerns and inquiries, bring these to the attention of club managers.
• Complete opening and closing duties, including reconciliation of daily transactions.
• Maintain a clean work environment.
• Additional duties may be assigned. 

Education & Qualifications

• Completion of high school
• Excellent written and verbal communication skills
• Customer service oriented
• Strong organizational skills and ability to problem solve
• Comfortable with computers and Microsoft Office (Word, Excel and Outlook) 

We Offer

• Growing company! BC’s largest provider of fitness clubs, services and brands.
• Complimentary gym membership, access to group fitness classes and discounted personal training.
• Retail and partner discounts with New Balance, Nike and many more.
• Year-round social activities; active participant in charitable and community events.