Sales Representative - Crunch Suter Brook

Reports to:

General Manager

Requirements:
Fluent in English

Proficient reading and writing skills

Computer Skills

Special Skills:

Strong customer service skills

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Membership Sales
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings