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Full Time Brookstreet Hotel In Room Dining Server

Brookstreet Hotel, Kanata, Ontario, Canada Req #176
Thursday, August 8, 2019
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun?  If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?

Brookstreet Hotel, Ottawa’s leading restaurant, spa, golf, conference and wedding destination is seeking a talented, dynamic Room Service Server.  Working at Brookstreet means redefining the hospitality experience in Ottawa where we deliver sensational service, beyond the bounds of a typical hotel chain.

 

The Room Service Server is responsible for providing high-levels of service to In-Room hotel guest by providing sensational service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials.

 

Why Work for us?

  • Free covered parking.
  • We will feed you! Staff cafeteria serving hot meals, salad bar, pop, coffee & more ...
  • We provide uniforms (and we clean them).
  • Paid personal days.
  • Discounted hotel stays for you, your friends & family.
  • Discounts on gym memberships, spa, golf, mini golf, restaurants & café.
  • Great social events including; annual staff gala, kid’s Christmas party, summer anniversary party, staff appreciation week and more.
  • Hotel training program, plus when you complete it, we give you a free night stay with a dining voucher!
  • Quarterly recognition & award celebrations
  • Medical benefits & RRSP provided to full time staff
  • Employee assistance program
  • Leadership development training program

 

Duties:

  • Take food and beverage orders from in room hotel guest
  • Maintain familiarity with the composition of all menu items, including items available in all outlets
  • Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner
  • Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements
  • Clean and refill condiment sets for each table
  • Delivery and pick up of guest trays and tables
  • Ensure accuracy of the billing
  • Attend meetings and training courses as required

 

Key Qualifications:

  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure and independently
  • Ability to focus attention on details
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Professional appearance and manners
  • Strong work ethic and positive team attitude
  • Accountability, Communication, Decision Making
  • Planning and Organizing
  • Service Orientation
  • Teamwork
  • Must be have an open availability including Friday, Saturday and Sunday, Holidays
  • Requires Smart Serve Certification

 

 

Apply online, Email your resume to resume@brookstreet.com or visit us at our Open Interview Sessions every Fridays between 1:00-4:00pm or Tuesdays 3:00-6:00pm at Brookstreet Hotel, 525 Legget Drive, Ottawa, K2K 2W2 – HR (Casting) Office.

Brookstreet is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.  Brookstreet Hotel welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodations and/or a copy of these documents in an alternate format for reasons related to a disability, please contact our Casting Department (Human Resources) at 613-271-3592. To review our AODA IASR Employment Policy please contact the Casting department.

Other details

  • Pay Type Hourly
  • Brookstreet Hotel, Kanata, Ontario, Canada